AFTER-SALE SERVICE
1. How can I know the goods status?
- After all goods well packed in standard export carton by operator
- Our representative will arrange the courier and then send you tracking number or documents by mail.
- You can check goods status througth related website.
- Our representative will also follow up the shipment status till the goods reached destination safely.
2. If we get the wrong part or defective goods,can we return or exchange them?
- The answer is yes.of course.We will give best service for you.
- Firstly,make sure the returning goods is correct,unused and in complete.
- Then,Please contact our representative salesman.They will show you exchange/return form.
After our service team inspected and confirmed,they will inform you details about the following matter.
NOTE: Please Pack the returning parts carefully. The sender is liable for damage caused by incorrect packaging.
- Before returning the parts,please contact us first
SERVICE
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WE,VAST ELEVATOR LIMITED,IS LOCATED IN NINGBO CITY,CHINA. WE ARE SPECIALIZED IN ALL KINDS OF ELEVATORS AND ESCALATORS SPARE PARTS FOR MANY YEARS.